Post Office LTD Counter Clerk and Shop Assistant

Post Office LTD Counter Clerk and Shop Assistant

Join the Trusted Face of the UK’s Postal Service

Are you friendly, reliable, and customer-focused? Post Office Ltd is looking for a Counter Clerk to join our team and be the welcoming face of our local branch. You’ll play a vital role in delivering essential services to the community while working in a supportive and inclusive environment.

Key Responsibilities

• Deliver excellent customer service at the counter
• Process a wide range of postal and financial transactions, including mail, bill payments, banking, travel money, and identity services
• Handle cash and card payments accurately and securely
• Offer advice and guidance on Post Office products and services
• Ensure compliance with security, fraud prevention, and operational procedures
• Keep the branch tidy, well-stocked, and welcoming for customers
• Support your team with general administrative and retail tasks

What We’re Looking For

• Previous Post Office experience or cashier role (desirable but not essential)
• Strong communication and interpersonal skills
• Good numeracy and attention to detail
• A positive attitude with a customer-first approach
• Ability to work in a fast-paced retail environment

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