Job Description
Get To Know Us:
SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation, to name a few.
Product Manager, Wrapped Products
Locations: Lichfield, Bristol, Essex | Hybrid 6 days a month
The Opportunity
We are looking for a Product Manager to own the end-to-end product management and governance of the platform’s UK wrapped products : Individual Savings Account (ISA), Junior ISA (JISA), General Investment Account (GIA) and Self-Invested Personal Pension (SIPP). You’ll maintain the product roadmap and lead the controlled development, enhancement and retirement of product features across technology, operations, compliance, legal, tax, finance, distribution and client teams.
You will be part of a team that’s responsible for driving the development and evolution of our wealth platform management solutions.
The role requires detailed knowledge of how UK investment and pension wrappers operate across the full lifecycle, including eligibility, subscriptions and contributions, transfers, withdrawals, tax treatment, fees, reporting, servicing and closure. The successful candidate must convert complex regulatory and technical requirements into controlled product designs, clear documentation and executable delivery plans, while balancing customer outcomes, commercial objectives, platform scalability and risk.
What You Will Get To Do:
Product Strategy, Governance and Lifecycle
Define and maintain the product strategy, proposition, target market and roadmap for ISA, JISA, GIA and SIPP products.
Lead periodic product reviews covering performance, value, service quality, complaints, foreseeable harm, operational resilience and continued suitability.
Lead or support product governance forums, presenting proposals, evidence, risks, options and recommendations for approval.
Maintain the product inventory, ownership model, decision log, control framework and lifecycle evidence.
Assess legacy features and product exceptions, recommending remediation, simplification or closure where appropriate.
Product Development & Delivery
Translate client, adviser, regulatory and business needs into clear product requirements, acceptance criteria and prioritised plans.
Partner with technology, architecture, change and operations to ensure product rules, calculations, workflows, data, interfaces and controls are designed correctly.
Provide product ownership through discovery, design, build, testing, implementation and post-launch review.
Ensure operational readiness, including procedures, training, communications, controls, support and migration considerations.
Drive simplification, automation and standardisation to improve scalability, reduce risk and enhance adviser and customer experience.
Regulatory, Tax & Customer Outcomes
Maintain strong working knowledge of the regulatory and tax frameworks relevant to ISA, JISA, GIA and SIPP products, including FCA expectations, Consumer Duty, HMRC requirements, pensions regulation and reporting obligations.
Ensure product design, distribution, servicing and communications support good customer outcomes and remain consistent with target markets and distribution strategies.
Coordinate regulatory change impact assessments and ensure product, process, system, disclosure and control changes are delivered by the required effective date.
Oversee product risks, breaches, errors and customer detriment, including escalation, root-cause analysis, remediation and lessons learned.
Work with Compliance, Risk, Legal, Tax and Operations to maintain documented interpretations, decisions and audit-ready evidence.
Reporting, T&Cs & Product Collateral
Own requirements and controls supporting regulatory, statutory and management reporting, including data quality, reconciliations, governance and sign-off.
Maintain Terms & Conditions, schedules, key features and disclosures, application and transfer forms, adviser guides, client literature, fee information, website content and internal knowledge material.
Coordinate legal, compliance, tax, operational and client approvals for new or amended documentation, with effective version control and distribution.
Ensure communications are accurate, accessible, consistent across channels, cl
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