Automotive Customer Care & Complaints Manager

Mr Clutch Autocentres Ltd is seeking an experienced Automotive Branch Manager or Service Manager to take ownership of customer complaints across our network. You will review technical documentation, liaise with branch and regional managers, and assess issues from technical and commercial perspectives, explaining problems clearly to customers.

The role requires strong mechanical knowledge, a proven track record in motor-trade management, and the ability to resolve disputes, including ADR and

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