Patient Care & Dispatch Coordinator

Prometheus Safe & Secure is seeking a Customer Support Coordinator to ensure the smooth day-to-day coordination of operational services. In a busy control environment, you will manage service requests, coordinate ambulance crews and Enhanced Observation staff to approved services, and support frontline staff with timely guidance and information.

You will handle inquiries from patients and the public, maintain accurate records in the call management system, and help deliver efficient,

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