Project Manager

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes.Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 day per week in the office and the chance to work with some of the most innovative tools in the industry.Project ManagerBedford (one day a month on site/as and when needed)£50,000 to £55,000 per annum (doe)In this role, you will be responsible for delivering products, applications, and services to end users as well as to translate technical information back to customers.Key Responsibilities

• Deliver products, applications, and services to achieve high levels of customer satisfaction
• Work cross-functionally to support customer engagement and the expansion of products and services
• Liaise with internal departments to ensure project mandates are clearly understood, agreed, and delivered to schedule
• Manage project risks, issues, assumptions, constraints, and dependencies throughout the project lifecycle
• Facilitate and lead project meetings, ensuring accurate minutes are produced and distributed
• Manage project budgets

Skills and Experience

Essential:

• Experience working in a customer-facing SAAS environment
• Proven ability to manage multiple projects simultaneously
• Strong organisational, administrative, and prioritisation skills
• Ability to resolve or extend issues effectively and sensitively
• Self-motivated, flexible, and able to work with minimal supervision

Desirable:

• ICT or related degree, IT Apprenticeship, or relevant industry experience
• PRINCE2 Practitioner or PMP qualification
• Scrum Master qualification
• Agile and/or Scrum delivery experience
• Experience delivering IT application and/or telecommunications solutions within Public Sector and Corporate environments

Special Conditions

• Full driving licence and access to a vehicle
• Flexibility to work away from home, occasionally at short notice
• Occasional travel to other offices
• Successful completion of pre-employment screening and NPPV3 screening

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