Performance and Governance Manager

Overview

In this role you will lead the governance, assurance and performance framework for SGN’s Occupational Health function, ensuring compliant, effective service delivery and continuous improvement. You will partner with stakeholders across the organization to drive data-led insights, risk management and quality of care within a regulated healthcare environment. You’ll steer audits, reporting and governance documentation to support senior leadership and strategic planning. This is a chance to shape governance in a mission-focused health context with tangible impact on service quality and patient safety.

Pay / Benefits

• Pension scheme: 6% employee contributions (12% total)
• Enhanced maternity and family leave
• Life assurance
• HolidayPlus
• Virtual GP and Employee Assistance Programme
• retail and leisure discounts

Responsibilities

• Lead the governance and assurance framework for the Occupational Health function
• Manage clinical governance processes, audits, compliance Reviews and assurance activities
• Develop and monitor KPIs, service metrics and dashboards
• Ensure GDPR compliance and internal governance standards
• Oversee occupational health risk management, controls and mitigation plans
• Lead investigations, root cause analyses and corrective action planning
• Maintain governance policies, procedures and documentation
• Collaborate with service providers and internal stakeholders to drive service quality improvements
• Produce governance updates for senior leadership
• Support strategic planning and performance analysis for occupational health services

Key requirements

• Background in governance, assurance, compliance or performance management
• Experience with governance, audit, risk management or compliance frameworks
• Strong analytical skills and ability to identify trends
• Experience developing performance reporting, KPIs and management information
• Knowledge of data protection and information governance
• Ability to influence and engage diverse stakeholders
• Excellent communication and report-writing skills
• Experience managing improvement initiatives and change
• Experience in an occupational health or healthcare setting with clinical governance knowledge
• Experience in regulated industries desirable

• Influencing stakeholders
• Analytical mindset
• Collaborative approach
• Data analysis and interpretation
• Performance reporting and management information
• Risk management and governance frameworks

…