Looking for an opportunity to broaden your experience and make a real difference?We’re looking for an organised, proactive Customer Strategy and Support Project Lead to join us temporarily while the current postholder takes up a development secondment.You don’t need to be a customer experience specialist. If you’re good at coordinating activity, working with others and turning information into practical action, we’d love to hear from you.You’ll bring:
- Strong organisation and project coordination skills.
- Confidence working with colleagues and stakeholders.
- The ability to identify themes and turn insight into action.
- An interest in customer experience and continuous improvement.
About the RoleYou’ll help turn customer feedback and plans into meaningful improvements by:
- Keeping customer projects and actions on track.
- Coordinating our Customer Delivery Group.
- Supporting our customer survey and analysing feedback.
- Turning insight into practical recommendations and actions.
- Providing clear updates to senior leaders.
It’s a varied role offering the chance to build your project, stakeholder and customer insight experience while contributing to better services for our customers.Take a look at the job description to find out more.Location: Mansfield, hybrid working, averaging 2 days on siteClosing date: 15 November 2027Interviews: w/c 23 November 2027#J-18808-Ljbffr…