Live Ops Technical SME — Player Support

Company: Jagex
Apply for the Live Ops Technical SME — Player Support
Location: Cambridge
Job Description:

Jagex in Cambridge is seeking a Technical SME within Player Support to own the technical delivery of live games across cloud and on‑premise infrastructure, ensuring stable experiences for millions of players. You will work across teams to resolve complex issues under pressure, acting as the Voice of the Player.

You’ll identify projects to improve player experience, drive them to completion, and mentor first-line agents.

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Posted: November 2nd, 2026