Customer Experience Advisor
Location: Teddington, Southwest London with flexibilitySalary: 35,140.00 per annum
What we offer
Alongside a competitive salary, we offer a great range of benefits including:
- Hybrid/flexible working
- Pension payments doubled by us, up to a maximum of 11.3%
- 29 days annual leave plus bank holidays
- Enhanced family leave
- Simply Health level 5 healthcare plan
- Generous annual wellbeing allowance
Our full list of benefits can be found further down this page.
Who were looking for
Youll listen to what matters most to customers, understand their experiences and work with colleagues to turn those insights into real improvements. Youll be a bridge between feedback and change, helping us shape services that are easier, more welcoming, and genuinely responsive.
By working collaboratively with other teams across RHP Group youll identify opportunities to improve the experiences for our customers. Youll represent the customer voice, making sure their perspective shapes how we deliver our services.
By providing clear, empathetic, and solution-based communication to customers and internal teams throughout the complaint process, youll show your strong interpersonal and communication skills, with a customer-first mindset that role models our values and demonstrates inclusive behaviours, respecting and embracing difference and listening to other peoples unique perspective.
When we’re hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
Feel a connection? If this sounds like you, click on apply now!
**We reserve the right to close the vacancy early if we receive a large number of responses. If it interests, you please apply ASAP to avoid disappointment**
Dont just find a job, feel it!
…