Direct Payments Monitoring Officer – Amundsen House, United Kingdom
Our Benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
About the role
Direct Payments Monitoring Officer (DPMO)
Are you an enthusiastic, hardworking and flexible individual looking for an exciting opportunity in a Finance Monitoring role?
The work base isAmundsen House, St Ives, with predominantly hybrid working from home or other council offices. We are committed to flexible ways of working and place a strong focus on employee wellbeing.
We are a dedicated, small friendly and supportive team that encourages learning and development. In this role, you will contribute to the effective operation of the Direct Payments Monitoring Team, working closely with Adult Social Care and Finance colleagues.
Your responsibilities will include monitoring Direct Payment and Individual Service Fund accounts to ensure funds are spent in line with a person’s care and support plan. You will also ensure that assessed client contributions are being paid where applicable, accurately calculate any underspends or overpayments for recovery in accordance with guidance and policies, and raise any concerns regarding the use of funds appropriately.
You will need excellent interpersonal and communication skills, together with the ability to represent the service in a positive and professional manner. A proactive approach, strong organisational skills and the ability to work independently using your own initiative are essential.
If you have the skills, attributes and motivation to become part of our team, we would love to hear from you.
Interviews will be held via Microsoft Teams.
For an informal discussion about the role, please contact Dawn Austin at dawn.austin@cambridgeshire.gov.uk.
About you
We’re looking for someone who can demonstrate:
- Excellent communication and interpersonal skills, with the ability to build positive working relationships with a wide range of people.
- Strong organisational skills and the ability to prioritise a varied workload effectively.
- Good problem-solving and decision-making abilities.
- The ability to work independently, using initiative and minimal supervision.
- Experience of working with financial information and an understanding of financial processes.
- Confidence in using Microsoft Office applications, Teams and other IT systems.
- A commitment to delivering excellent customer service and continuous improvement.
Desirable:
- Experience within Adult Social Care, local government or a public sector environment.
- Experience of Direct Payments, invoicing, debt recovery or finance administration.
- Knowledge of social care charging and financial assessment processes.
- Knowledge of Council policies, procedures.
About usCambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.https://youtu.be/DDE1nplZttYVisit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.http://www.cambridgeshire.gov.uk/council/jobs-and-careers…