Customer Experience Investigator – Maternity Cover (Hybrid)

Company: Bassetlaw District Council
Apply for the Customer Experience Investigator – Maternity Cover (Hybrid)
Location: Worksop
Job Description:

Bassetlaw District Council is seeking a Customer Experience Officer on maternity cover in Worksop. The role focuses on investigating customer complaints and delivering an excellent end-to-end customer journey.

The post offers 37 hours per week, full-time, with a salary of £29,542 to £32,046 and flexible/hybrid working arrangements. We value experience in customer service and working with stakeholders to resolve complex issues, and we offer a generous leave and benefits package.

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Posted: November 6th, 2026