First-Line Service Desk Technician – Customer Champion

Appello group is seeking a Service Desk 1st Line Technician to be the friendly first point of contact for digital support queries. You will log, triage, diagnose, and resolve routine issues while keeping customers informed and empowered.

This UK-based role offers on-site parking, a pension scheme, and a supportive team. You’ll join a process-driven service desk, learn quickly, and develop strong communication and problem-solving skills.

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