AI Business Systems Analyst

An exciting opportunity has arisen for an experienced AI Business Systems Analyst to join a growing Digital & Technology function and play a key role in delivering AI-enabled business transformation across the organisation. Working across business, data and technology; you’ll help identify opportunities where Artificial Intelligence can deliver measurable business value. This is a hybrid working role and will be based from our clients Southampton offices 3 days per week.

Key Responsibilities

• Contribute to the Group’s AI strategy & planning.
• Work with the AI and project teams to identify innovative tech and AI systems. Then assess them against business, technical and security needs.
• Lead the implementation of approved tech / AI systems, ensuring that they are implemented with success.
• Play a leading role in system life cycle (implement / develop / decommission) for all allocated systems.
• Undertake a business analysis role on some initiatives, sourcing requirements from users to build into solutions & system configurations.
• Identify & recommend process improvements, efficiency gains and cost savings to the Group.
• Troubleshoot technical issues and respond to requests for support when required. Analyse root causes of common and recurring issues and propose permanent solutions.
• Participate in major incidents, remediating vulnerabilities, and priority fixes when required
• Mentor less experienced members of the Technology Department and help when necessary.
• Adhere to all Technology Governance processes such as incident management, change enablement etc.
• Maintain business solution management documents on including creating technical design documents, knowledge base articles and procedure documents, FAQ’s, and self-help guides.
• Establish, develop and maintain effective relationships with assigned business contacts and 3rd Party Suppliers.
• Escalate any issues to the Technology Management Team as soon as possible and recommend potential solutions.
• Be aware of cyber security risks that exist and escalate any events or concerns that are encountered. Carry out all tasks in a secure manner i.e. security by design in all work.
• Encourage best practise in regard to cyber security risks.
• Ensure a security and privacy first approach is taken to all work.

Skills & Experience

• At least 5 year’s commercial experience as a Business Systems Analyst delivering technology and business change projects. (Heavy focus on system changes and process not just general BA activity.)
• Previous experience working on AI & digital transformation projects.
• Proven experience delivering digital transformation, system implementation or business improvement programmes.
• Strong understanding of Business Analysis methodologies, tools and best practice.
• Good understanding of Artificial Intelligence concepts, including Generative AI, Machine Learning, intelligent automation and data-driven decision making.
• Strong data literacy with experience analysing data quality, structures, governance and reporting requirements.
• Experience working within a regulated environment such as Legal, Financial Services, Professional Services or similar.
• Excellent stakeholder management skills with experience engaging senior business and technical stakeholders.
• Strong analytical, problem-solving and decision-making abilities.
• Experience using Microsoft Office, particularly Excel, together with reporting and visualisation tools such as Power BI.
• Experience producing process maps and business process models.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

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