Company: Candidate Source
Location: Leeds
Job Description:
Candidate Source is seeking a Complaints Team Manager to lead a team of handlers and administrators in a hybrid role based from our Leeds city centre offices. You will investigate and resolve vehicle quality and service-related complaints for a global motor finance client, delivering high standards of service and driving MI reporting analytics.
The role emphasizes coaching, regulatory compliance, and driving improvements across processes and practices, with ongoing training and development
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Posted: August 16th, 2026