Health, Safety & Compliance Officer

Leicester, with regular travel across all Watling JCB depots

Company Information:Watling JCB Limited is a privately owned and owner managed profit-making organisation and one of the most progressive JCB Dealerships in the country for the Sales and Customer Support of Construction, Industrial and Recycling & Waste Machinery products.

We look for high calibre, forward-thinking, energetic people with a “can-do” attitude. We want people who thrive in a diverse and challenging work environment, who are receptive to change and who wholeheartedly embrace the opportunity to take responsibility for themselves and the company’s ongoing success.

In such a dynamic and committed workforce, flexibility is essential, and many of our workforce, in accordance to what the job needs, operate with a huge degree of commitment and energy to ensure our long-term strategy to drive the business forward to increase shareholder profitability for ongoing success and growth to remain the JCB Dealer of choice is achieved.

Main Purpose of the Role:

The Health, Safety & Compliance Officer will support the business in maintaining high standards of health, safety, compliance and operational control across all Watling JCB locations.

This is a broad, hands-on role which extends beyond traditional health and safety. The postholder will work closely with Depot Managers, department heads, employees and our external Health & Safety advisers, Peninsula, to ensure that policies, procedures and safe working practices are understood, implemented and consistently maintained.

The role will also support wider business compliance, including depot and workplace inspections, vehicle and van security, camera and telematics systems, compliance reporting, audits, incident investigation and the monitoring of corrective actions.

Regular travel between Watling JCB depots will be an important part of the role.

Department:

Health & Safety / Compliance

Reports to:

Operations

Key Responsibilities:

Health & Safety

• Support the day-to-day management of Health & Safety across the business and its depot network.
• Carry out regular workplace, depot and operational inspections, identifying hazards, unsafe practices and areas requiring improvement.
• Work closely with our external Health & Safety advisers, Peninsula, including supporting their scheduled depot visits and ensuring recommendations and actions are completed.
• Assist with the development, review and implementation of Health & Safety policies, procedures, risk assessments and safe systems of work.
• Monitor compliance with company Health & Safety procedures and relevant legislation.
• Support managers with the completion and review of risk assessments.
• Assist with the investigation of accidents, incidents, near misses and unsafe conditions, ensuring appropriate corrective and preventative actions are identified.
• Ensure accidents, incidents and near misses are appropriately recorded, investigated and followed through.
• Monitor outstanding Health & Safety actions and work with Depot Managers to ensure they are completed within agreed timescales.
• Support the communication of Health & Safety information, lessons learned and best practice across the business.
• Assist with Health & Safety inductions, toolbox talks, briefings and other training where required.
• Maintain accurate Health & Safety records and documentation.

Auditing, Inspections & Compliance

• Develop and undertake regular internal compliance audits and inspections across all depots.
• Produce clear audit and inspection reports identifying findings, required actions, responsibilities and completion dates.
• Maintain central compliance records and action trackers.
• Follow up outstanding actions with Depot Managers and elevate significant or overdue issues where necessary.
• Assist with customer, supplier and external compliance audits where required.
• Support the completion of Health & Safety and compliance information for customer questionnaires, tenders and pre-qualification submissions.
• Identify recurring issues or trends across the depot network and recommend practical improvements.
• Support the business in ensuring that required inspections, checks, records and certifications remain current and appropriately documented.

Vehicles, Security & Monitoring Systems

• Support compliance relating to company vehicles, particularly the engineer van fleet.
• Monitor and support appropriate use of vehicle camera, telematics and tracking systems in accordance with company policies and procedures.
• Review relevant camera or telematics information following incidents, complaints or concerns where authorised to do so.
• Assist with investigations involving vehicle damage, driving standards, security incidents, theft or unauthorised use.
• Work with managers to improve van security, equipment security and loss prevention.
• Carry out or coordinate periodic checks of company vehicles and associated safety/security requirements.
• Identify trends or recurring concerns from vehicle, camera and telematics information and provide appropriate reports to management.
• Support the management and investigation of depot security matters, including CCTV where appropriate.
• Produce regular Health & Safety and compliance reports for management.
• Maintain appropriate KPIs and management information relating to accidents, near misses, audit findings, outstanding actions and other compliance matters.
• Analyse trends and identify areas where additional controls, training or management intervention may be required.
• Help develop practical and proportionate improvements to systems, processes and working practices.
• Work collaboratively with Depot Managers to resolve issues rather than simply identifying non-compliance.
• Promote a positive Health & Safety culture and encourage employees to take responsibility for safe working practices.
• Keep up to date with relevant Health & Safety legislation, guidance and industry best practice.

Working Relationships

The postholder will work closely with:

• Depot Managers and Supervisors
• Group HR Manager
• Directors and Senior Management
• Service, Parts and Sales teams
• Field Service Engineers and other operational employees
• Peninsula Health & Safety advisers
• Vehicle camera, telematics and security providers
• Customers, contractors and other external parties where required

Person Specification

• Previous experience within a Health & Safety, compliance, auditing or similar operational role.
• Good practical understanding of workplace Health & Safety requirements.
• Experience carrying out workplace inspections, audits or compliance checks.
• Confident working with operational managers and employees at all levels.
• Strong attention to detail and ability to maintain accurate records.
• Ability to identify risks and issues and recommend practical solutions.
• Comfortable producing written reports and following actions through to completion.
• Able to work independently and manage priorities across multiple locations.
• Full UK driving licence and willingness to travel regularly between company depots.
• Previous Health & Safety experience within the construction, plant, engineering, automotive, agricultural machinery or heavy equipment industry.
• NEBOSH General Certificate or equivalent recognised Health & Safety qualification.
• IOSH membership or relevant IOSH qualification.
• Experience of accident and incident investigation.
• Experience of internal auditing and compliance reporting.
• Experience working with vehicle telematics, CCTV, dashcam or fleet monitoring systems.
• Knowledge of workshop, engineering or field-service environments.
• Understanding of areas such as PUWER, LOLER, COSHH, manual handling, workplace transport and contractor management.

Skills & Behaviours

The successful candidate will be:

• Practical and solutions-focused.
• Confident challenging unsafe or non-compliant practices when necessary.
• Approachable and able to build effective relationships with operational teams.
• Organised and capable of managing multiple actions and deadlines.
• Comfortable spending time in workshops, yards, depots and other operational environments.
• Able to communicate Health & Safety requirements in a straightforward and practical way.
• Persistent in following actions through to completion.
• Able to balance compliance requirements with the practical needs of a busy commercial operation.
• Discreet and professional when dealing with CCTV, vehicle monitoring, investigations and other sensitive information.

Additional Requirements

• The role will involve regular travel between Watling JCB locations and occasional travel to customer or other third-party sites.
• The responsibilities outlined above are not exhaustive. As a broad Health, Safety & Compliance role, the postholder may be required to undertake other reasonable duties relating to operational compliance, risk management, security and business standards as the needs of the company develop.

At Watling JCB, we understand that your professional journey is not just about the tasks you perform, but the growth and development you experience along the way. With our continuous learning initiatives, we strive to empower our employees to reach their full potential.

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