IT Operations Manager

About the Role

Our client is seeking a highly skilled and experienced IT Operations Manager to lead their IT infrastructure and support teams in Randburg . This critical role is responsible for ensuring the reliability, security, and performance of the company’s IT systems and services. You will oversee the day-to-day IT operations, manage infrastructure projects, and lead a team of IT professionals to provide exceptional technical support and maintain robust IT operations. The ideal candidate will have a strong technical background, exceptional leadership skills, and a proven ability to manage complex IT environments and drive operational excellence within the technology domain.

Key Responsibilities

• Manage and maintain the company’s IT infrastructure, including servers, networks, databases, and cloud services.
• Oversee IT support operations, ensuring timely and effective resolution of technical issues for end-users.
• Develop and implement IT policies, procedures, and security protocols to protect company data and systems.
• Lead and mentor the IT operations team, fostering professional development and high performance.
• Manage IT projects, including system upgrades, implementations, and disaster recovery planning.
• Monitor IT system performance, identify potential issues, and implement proactive solutions to ensure high availability.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 6 years of experience in IT operations management or a similar role.
• Proven experience managing IT infrastructure, networks, and cybersecurity.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and experience with IT service management (ITSM) frameworks.
• Experience with cloud platforms (e.g., AWS, Azure) and virtualization technologies.

Benefits

• Competitive salary with annual performance-based incentives.
• Comprehensive medical, dental, and vision insurance.
• Opportunities for professional IT certifications and advanced training.
• Access to the latest technology and IT infrastructure.
• A collaborative and innovative work environment in Randburg .

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