Move Concierge — Customer Support (Glasgow, Full‑Time)

BT plc in Glasgow is seeking a full-time Movers to manage customer moves, orders and billing queries through to resolution. You will handle inbound calls professionally, aim to resolve first time, and keep customers informed with clear expectations and smooth handovers during escalation.

Recording actions in systems and following verification and compliance processes are essential, as is identifying opportunities to offer additional products and services.

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