Avaya Contact Center Design Lead – Public Sector Solutions

Company: BT Group
Apply for the Avaya Contact Center Design Lead – Public Sector Solutions
Location: Craven Arms
Job Description:

BT Group is seeking an experienced design professional to join the Police & Government Design Team. You will shape complex Avaya contact centre solutions for blue light customers, translating operational needs into integrated designs and guiding delivery with architects and customers.

You will drive consistency in technical processes, manage risk, and support senior stakeholders in bids and design reviews, while ensuring solutions remain maintainable and scalable.

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Posted: November 5th, 2026