The Business Intelligence Analyst will provide high-quality performance and management information to support evidence-based decision-making and service improvement. Based within the Business Intelligence Team, the role involves collecting, managing, analysing, interpreting and presenting data for Council services and partners. The position is based at Harrow Council Hub with hybrid working arrangements.
Duties
- Produce accurate and timely performance and management information about Council services and outcomes.
- Collect, collate, clean, analyse, interpret and present data using appropriate statistical techniques.
- Extract information from large databases using specialist reporting tools and prepare data for analysis or database loading.
- Prepare monthly, quarterly, annual and statutory returns for operational teams, government departments and other agencies.
- Work with managers and staff to identify and resolve data-quality issues.
- Undertake and lead research projects, surveys and analysis to identify community needs and support effective resource allocation.
- Present findings in accessible formats and support colleagues to understand and use data to improve services.
Educated to degree level or equivalent, or equivalent relevant work experience. Experience of working with local authority or similar data. Experience of research involving data handling, analysis and interpretation, including working with large databases in a data-management or data-handling role. Excellent advanced ICT skills using Excel, Power BI, SQL, SPSS and/or similar tools. High-level written and oral communication skills, with an understanding of Harrow’s diverse communities.
Good knowledge of statistics gained through a relevant qualification or experience. Knowledge of balanced scorecards or other recognised performance-management approaches. Knowledge of how contextual information can be used by the Council and residents. Knowledge of local government services and Council structures. Not specified beyond the criteria listed above.
Required qualifications
Not specified
Additional information
The role is a career-grade position, but progression to a higher grade is not automatic and requires the relevant additional criteria to be met. Business travel is not required.
Documents
- No documents available
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