Customer Experience Consultant – Digital Banking (Retail)

Company: Santander
Apply for the Customer Experience Consultant – Digital Banking (Retail)
Location: Poole
Job Description:

Santander UK is seeking a Customer Experience Consultant for Bournemouth Branch. The role covers face-to-face service, phone support, and digital-first guidance, delivering a smooth customer journey.

You’ll work in a multi-skilled, flexible team, across a rota including weekends, contributing to a friendly, trusted banking experience for customers. You’ll help customers with everyday banking, explain product options, protect against fraud, and build lasting relationships.

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Posted: October 30th, 2026