SaaS Support Specialist – 1st Line Customer Care

Company: Software of Excellence
Apply for the SaaS Support Specialist – 1st Line Customer Care
Location: Gillingham
Job Description:

Henry Schein One UK is seeking a customer support professional to guide dental practices in using our AI-driven SaaS Dentally. You will coach customers through queries, encourage self-help resources, and solve non-obvious issues to improve patient care and practice efficiency.

Ideal candidates are highly communicative, organised, and able to stay calm in a fast-paced environment while building strong relationships with customers and internal teams.

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Posted: November 7th, 2026