Guidance Team Manager: Customer Engagement Lead

Company: People's Partnership
Apply for the Guidance Team Manager: Customer Engagement Lead
Location: Crawley
Job Description:

People’s Partnership in Crawley is seeking a Guidance Team Manager to lead a team of up to 12 Guidance Executives providing high-quality, compliant retirement guidance to members throughout their savings journey.

You will develop a high-performing team, ensure fair outcomes, coach staff in pensions and regulated guidance, and work within a flexible hybrid model to support members and improve customer outcomes.

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Posted: November 6th, 2026