IT Service Desk Engineer — Field & On-Site Support

Sumer is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across our nationwide client base, based in Newcastle-upon-Tyne. The role involves on-site visits and remote support to resolve IT issues efficiently.

You will handle Windows/Microsoft 365, Active Directory, and network basics, while maintaining SLAs and contributing to IT projects with a proactive, customer-focused mindset.

#J-18808-Ljbffr…