Front of House Director – Luxury Club Guest Experience

RB Holdings, owner of 5 Hertford Street, is recruiting a Front of House Director to lead member-facing operations across the Club in London. The role focuses on delivering a world-class guest experience and maintaining the Club’s renowned standards of service.

You will drive service excellence, manage budgets and develop a high-performing Concierge team, shaping guest relations and operations in a luxury setting with ambitious growth plans, including The Marcus launch in Mayfair.

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