Senior Service Desk Engineer – Remote Support Lead

YourRecruit (IT) Ltd in the UK is recruiting a Senior Service Desk Engineer to tackle complex issues, own incidents and lead by example across the service desk. This hands-on role involves escalation management and close collaboration with clients.

You will support clients remotely and on-site in London and the South East, monitor systems, maintain documentation and strive to meet SLAs in a growing MSP environment.

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