Remote Customer Support Lead – Global SaaS

Placements24 is seeking a Remote Customer Support Lead to oversee a global, remote-first support operation. You will lead a distributed team, define best-practice policies, and drive customer satisfaction and efficiency across channels.

Ideal candidates have 5+ years in customer support, strong leadership, and hands-on experience with Zendesk, Salesforce or Intercom. The role offers remote work with opportunities for professional development and stock options.

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