Information Systems Specialist Apps Support Education

Overview

In this senior technical role you will design, develop, configure and support complex applications that underpin essential Council services. You will translate service and regulatory requirements into practical system solutions, including workflows, integrations and access controls. You’ll resolve incidents, manage upgrades, and safeguard sensitive information while ensuring system reliability. You’ll work with cross-functional teams, suppliers and education partners to improve digital processes and service delivery. This is a chance to influence how technology supports residents, schools and council services, with a focus on data-driven outcomes.

Pay / Benefits

• generous holiday entitlement
• flexible working opportunities
• reduced hour contracts / job sharing
• opportunities for flexible working arrangements
• support for safeguarding checks
• inclusive recruitment and guaranteed interview scheme for eligible groups

Responsibilities

• Design, develop, configure and support complex applications used by the Council and schools
• Translate service, legislative and operational requirements into system solutions
• Manage upgrades, configuration changes and application lifecycle activities
• Provide specialist advice and guidance to service teams, schools and suppliers
• Ensure information governance, cyber security and data protection compliance
• Lead improvements and manage competing priorities in a senior technical capacity
• Supervise and develop Information Systems Officers and act as escalation point
• Support digital transformation initiatives to improve efficiency and user experience
• Deliver data integration, reporting and information sharing solutions
• Maintain reliable, secure and fit-for-purpose education systems

Key requirements

• Substantial experience developing and supporting information systems
• Strong analytical and communication skills
• Ability to lead improvements and manage competing priorities
• Experience managing complex incidents and system changes
• Capacity to supervise staff and coordinate with suppliers

• collaboration
• communication
• problem-solving
• system design and development of complex applications
• workflows, forms, integrations and reports
• access controls and security

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