Employee Benefits Project Manager

Overview

In this role you oversee client delivery for Gallagher Guide implementations and renewals, collaborating with consultants and clients to define objectives and timelines. You will manage project plans, resources, and communications to ensure on-time, compliant delivery. The position sits at the heart of client services, driving seamless platform implementation and steady stakeholder alignment in a fast-paced environment. This is an opportunity to shape how clients leverage Gallagher Guide to support their people and enhancement of benefits programs.

Pay / Benefits

• Competitive compensation
• Comprehensive benefits programs for well-being
• Career development and ongoing learning
• Collaborative, people-first culture with accessible leadership
• Meaningful work with global reach and local impact

Responsibilities

• Collaborate with consultants and clients to define project objectives and requirements
• Develop and manage detailed project plans, logs, and timelines
• Own the project process ensuring alignment of stakeholders and deadlines
• Deliver Gallagher Guide sites for clients based on fact-find documents
• Manage timescales and communicate changes to clients
• Allocate resources effectively for project delivery
• Respond to support queries within service levels
• Ensure compliance with company policies and procedures
• Act as main point of contact for scheme implementation inquiries
• Lead Gallagher Guide renewals and new builds with planning and post-implementation reviews
• Collaborate with other departments to meet project deadlines

Key requirements

• A recognised Project Management qualification
• Demonstrable project management experience within UK Online or Flexible Benefits (or related Employee Benefits) industries
• Strong client management and communication skills
• Excellent coordination and stakeholder management abilities
• Self-motivated, proactive, and detail-oriented approach
• Ability to work well under pressure in a fast-paced environment
• Willingness to go above and beyond to ensure customer satisfaction

• Client management
• Clear communication
• Stakeholder management
• Project management
• Stakeholder coordination
• Time management and resource allocation

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