First-Hire Customer Success Lead — Enterprise AI

Company: SR2
Apply for the First-Hire Customer Success Lead — Enterprise AI
Location: London
Job Description:

SR2, a London-based AI startup, is hiring a Head of Customer Success to own the post-sale journey from onboarding to renewals. The role offers the freedom to shape how CS is built in a fast-moving environment and to drive strategic, high-value engagement with enterprise customers.

You will lead onboarding, adoption and renewal strategies, partnering with founders, Product and Engineering to ensure exceptional customer value and sustained growth.

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Posted: October 31st, 2026