Head of Customer Success — First Hire, AI Startup

Company: SR2 REC LTD
Apply for the Head of Customer Success — First Hire, AI Startup
Location: London
Job Description:

SR2 REC LTD in London is seeking a Head of Customer Success to lead our AI startup’s post-sales journey. This is the first dedicated CS hire, owning onboarding, adoption, renewals and expansion, and shaping the function from scratch to scale enterprise relationships.

You will partner with founders, product and engineering to influence the roadmap, drive retention and commercial growth, and build scalable CS processes in a fast-moving, growth-focused environment.

#J-18808-Ljbffr…

Posted: October 31st, 2026