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ProgrammeSupport Officer
Salary: £31,015- £32,578 Grade: D12Directorate: PlaceReports to: Programme Development OfficerLocation: Chesterfield Contract: Permanent
Help shapethe future of transport across the East Midlands
We are lookingfor an organised, proactive and detail-focused Programme Support Officer tojoin our Transport Investment Team.
This is anexciting opportunity to play a key role in supporting a significant programmeof transport investment across the East Midlands. You’ll provide essentialproject, programme and administrative support, helping the team to coordinateactivity, manage information and ensure that projects progress effectively.
Working closelywith the Programme Delivery Manager and wider project teams across EMCCA and theregion’s Constituent Authorities, you’ll be at the heart of the programme bringingtogether information, keeping processes on track and making sure colleagueshave the accurate data and documentation they need to make informed decisions.
About therole
As ProgrammeSupport Officer, you will provide day-to-day coordination and support across a varied and evolving transport investment programme.
A key part ofthe role will be collating, processing and reviewing data to support monthlyand quarterly reporting. You’ll work with potentially large volumes ofinformation, ensuring that data is accurate, reliable and presented clearly forprogramme and project teams.
You’ll alsosupport the effective management of projects by maintaining action and riskregisters, coordinating meetings and events, preparing agendas and minutes,maintaining project records and supporting financial administration andtracking.
This is a rolewhere attention to detail really matters. You’ll be expected to identifyinconsistencies, raise queries and elevate issues appropriately, using yourown initiative while knowing when further investigation or management input isrequired.
You will alsocontribute to developing effective processes, procedures and documentation thatallow the programme team to demonstrate progress and maintain a clear record ofprojects over time.
What you’llbe doing
Yourresponsibilities will include:
- Collating and processing transportinvestment data to support monthly and quarterly reporting.
- Reviewing large volumes of data,identifying inaccuracies, inconsistencies or emerging issues and providingclear feedback to the Programme Delivery Manager and wider team.
- Supporting project and programmemanagement activity across transport investment schemes.
- Monitoring project timelines,deliverables, actions, risks and key milestones.
- Maintaining accurate project files,records, registers and programme documentation.
- Providing financial administrationand supporting the tracking of project expenditure.
- Managing calendars, schedulingmeetings and coordinating workshops, events and other programmeactivities.
- Drafting clear and professionalcommunications for internal and external stakeholders.
- Ensuring information and data isaccurate, complete and maintained to a high standard.
- Working independently to managepriorities while escalating issues or queries when appropriate.
- Supporting the wider ProgrammeDevelopment team as priorities and requirements evolve.
About you
We’re lookingfor someone who is highly organised, analytical and comfortable working withdata, with the ability to manage competing priorities in a busy programmeenvironment.
You’ll need tobe confident working independently and taking ownership of your workload, whilealso being a collaborative team member who communicates effectively withcolleagues and stakeholders.
In particular,you will have:
- Experience of supporting orcoordinating multi-faceted projects, whether in a formal projectmanagement role or another relevant capacity.
- Excellent organisational and timemanagement skills, with the ability to manage multiple deadlines andpriorities.
- Strong attention to detail and acommitment to accuracy.
- The ability to review and interpretlarge volumes of information and identify issues or inconsistencies.
- Experience of collating andprocessing data for reporting purposes.
- Strong Microsoft Office skills,particularly Microsoft Excel, or equivalent spreadsheet software.
- Excellent written and verbalcommunication skills.
- The confidence to work on your owninitiative and make appropriate decisions within established processes.
- The judgement to recognise when anissue needs to be escalated to your line manager or another member of theprogramme team.
- A working knowledge of projectmanagement principles.
- Experience of working withingovernance structures and an understanding of the importance ofappropriate use of public funds.
- The flexibility and agility torespond to changing demands within an evolving programme of work.
You will alsoneed NVQ Level 3 or equivalent experience.
A degree ordiploma in Business Administration, Project Management or a related subjectwould be desirable, but is not essential.
Our work isambitious and focused on delivering tangible, sustainable and lasting changefor communities across the East Midlands.
As part of theteam, you’ll have the opportunity to contribute to a major programme oftransport investment and gain experience working across projects, data,governance, finance and stakeholder engagement.
We are avalues-led organisation, and the way we work is just as important as what wedeliver.
Lifting ourregion
We put wideroutcomes ahead of personal or organisational gain and are passionate advocatesfor our place, policies and programmes.
Workingtogether
We build strongrelationships, welcome constructive challenge and bring people andorganisations together to achieve shared goals.
Making animpact
We turn ideasinto action, make the most of limited resources and focus on achievingmeaningful improvements for our communities.
Being human
We valuedifferent perspectives, build genuine connections and bring an authentic andinclusive approach to our work.
Ready tomake an impact?
If you’re anorganised and proactive professional who enjoys working with data, coordinatingprojects and making sure things happen, we’d love to hear from you.
This is anopportunity to join a forward-looking team and play a key supporting role indelivering an ambitious transport investment programme for the East Midlands.
ClosingDate: 15/11/2026
- Up to 10 days paid leave in a 12-month period for caring responsibilities
- A hybrid work model with remote working opportunities
- Maternity, Paternity, IVF, Adopters and Foster Carers support
- Cycle to Work Scheme
- 30 days holiday (plus 2 with continuous service) + bank holidays + your birthday (up to five extra days through salary sacrifice)
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