Customer Service Lead: Elevate Experience & Operations

Company: Solus Accident Repair Centres Company
Apply for the Customer Service Lead: Elevate Experience & Operations
Location: Kingswood
Job Description:

Solus is seeking a Customer Service Lead to helm the customer service function at our repair centre, working closely with the Production Lead to keep the site running smoothly, safely and efficiently. This hands-on leadership role combines people management, customer experience and operational accountability to influence outcomes and drive site performance.

You will set the standard for how customers and colleagues experience Solus, leading a team of Customer Consultants and customer-facing

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Posted: November 8th, 2026