As our fabulous new Cheshire showroom steadily takes shape we are now actively recruiting dynamic and passionate individuals to join our Quorn Stone Team as Showroom Sales Advisors. This exciting role also requires excellent interpersonal and organizational skills with an ability to manage daily CRM activity.
Company Description
Quorn Stone is a family-led business with over 30 years of experience specializing in beautifully crafted natural stone and porcelain tiles. With 10 showrooms currently across the UK, the company offers a wide range of collections to suit diverse tastes and project needs. Quorn Stone focuses on carefully curated designs that help customers create timeless kitchens, bathrooms, and living spaces. The team is passionate about design inspiration, tile ideas, and creating spaces that feel truly considered. Applicants will join a growing, customer-focused business that values quality, expertise, and personal service.
Role Description
The Showroom Sales Advisor is a full-time, on-site role based in the Cheshire Area, United Kingdom. In this role, the advisor will welcome customers to the showroom, understand their project needs, and provide knowledgeable guidance on tile selections, finishes, and design options. Day-to-day tasks include presenting product ranges, preparing quotes, processing orders, and maintaining accurate customer records. The advisor will ensure the showroom is well-presented, support visual merchandising, and assist with sample requests. The role also involves following up on customer enquiries, contributing to sales targets, and collaborating with the wider showroom team to deliver a high-quality customer experience.
Qualifications
- Candidates should possess strong interpersonal and communication skills, with the ability to engage confidently and professionally with a wide range of customers.
- Candidates should possess CRM experience, managing customers journey and maintaining pipeline health.
- Candidates should possess excellent customer service capabilities, including active listening, empathy, and a solution-focused approach to supporting customer needs.
- Candidates should possess sales skills, with experience guiding customers through product choices, handling objections, and converting enquiries into orders.
- Candidates should possess training-related skills, such as the ability to learn product ranges quickly and support colleagues or new team members with product and showroom knowledge.
- Additional beneficial qualifications include prior retail or showroom experience, particularly in interiors, tiles, or home design; confidence with basic IT systems and POS software; strong attention to detail; and the ability to work flexibly, including weekends when required.
- A passion for interior design and an eye for aesthetics, along with a proactive, team-oriented approach, will be highly advantageous.
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