£35,000 to £55,000 base plus commission | Full time, permanent | Early December start
KGC Talent is partnering with a founder-led luxury footwear brand to appoint a Store Manager for its Mayfair boutique.
The brand’s shoes and boots are handcrafted in natural materials and known for their signature hand stitching and lasting comfort. The boutique is a place where product, service and atmosphere carry equal weight, and where clients are made to feel comfortable and well looked after.
The role
You will lead the boutique and a team of 3, and be accountable for its sales, its stock, its people and the experience every client has inside it. This is a hands-on role, leading from the front by example and working closely with the founder.
What you will do
- Deliver the boutique’s sales and superb customer service
- Build and grow a book of private clients, including high net worth and VIC customers
- Host private appointments, home and hotel visits, and in-store events that bring clients back
- Drive new ideas for CRM, VIP service, events, PR and marketing
- Train, coach and develop the team on the floor every day
- Keep the boutique immaculate and run stock, budget and operations to company standards
About you
- Luxury retail management experience is essential, ideally gained in an intimate standalone boutique
- At least 3 years as an Assistant Manager, or a current Store Manager
- A track record of hitting and beating sales targets
- Experience leading, coaching and keeping a small, motivated team
- Polished, warm and natural with clients from every background
- Proactive and positive, with a can-do attitude
- Available to work weekends, late openings and events as required
Experience in luxury footwear, leather goods, accessories or fashion, or a second language, would be an advantage.
The package
- £35,000 to £55,000 base, depending on experience, plus commission
- Generous footwear allowance and discount
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