Hybrid Data Delivery Lead — Conversational IVR

Bupa is hiring a Data Delivery Lead for Customer Services to steer the Conversational IVR product across the UK. You will lead a small, skilled team, define measurable delivery goals, and partner with the Operational and Planning teams to enable data-driven improvements.

The role requires hybrid work with two days in the Salford Quays office and a clear focus on risk-aware data delivery. The position offers a permanent contract with a salary from £56,300 depending on experience and location,

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