Hybrid Retention Business Analyst | Drive Customer Outcomes

Company: Bupa
Apply for the Hybrid Retention Business Analyst | Drive Customer Outcomes
Location: Staines upon Thames
Job Description:

Bupa is seeking a highly skilled Business Analyst to join the Retention Squad. You will work with stakeholders across the business to understand challenges, shape solutions and deliver measurable outcomes that enhance customer retention and commercial performance.

Responsibilities include documenting requirements, facilitating workshops, building business cases and translating requirements into actionable deliverables, with close collaboration across delivery, technology and business teams.

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Posted: November 8th, 2026