Customer Supply Chain Coordinator

Job Description

n

Perth (office based)

n

Working hours: Monday to Friday, 8.30am – 4.30pm

n

n

Do you have experience in logistics, supply chain or customer service?

n

n

We're looking for a Customer Supply Chain Co-ordinator to join our team in Perth and play a key role in ensuring the smooth and efficient movement of products from our suppliers through to our customers.

n

n

The Role

n

Office based role working closely with our commercial and procurement teams, you'll take responsibility for coordinating customer orders and deliveries, acting as a key point of contact for customers and helping ensure orders are delivered accurately and on time.

n

n

Key responsibilities include:

n

n
• Organising & coordinating deliveries with suppliers, manufacturers, hauliers and customers.

n

• Monitoring orders and delivery schedules, proactively resolving any issues.

n

• Handling customer enquiries and providing timely updates on orders and deliveries.

n

• Preparing and managing delivery documentation, including transport and customs paperwork.

n

• Identifying opportunities to improve service, efficiency and costs.

n

n

n

n

About You

n

You'll ideally have:

n

n
• Experience in a supply chain, logistics or customer service role.

n

• Excellent organisational, communication and problem-solving skills.

n

• Good IT skills, particularly Microsoft Excel.

n

• Experience using ERP systems (ideally SAP) or order management systems.

n

• The ability to manage multiple priorities and work well under pressure.

n

n

n

Experience in manufacturing, FMCG or distribution would be advantageous.

n

We're looking for someone who is customer-focused, takes ownership, has great attention to detail and enjoys working as part of a small team.

n

n

What's on Offer?

n

n
• Salary Circa £32k D.O.E.

n

• KPI bonus scheme.

n

• 5% company pension contribution.

n

• 25 days holiday plus bank holidays.

n

• Medical cash plan.

n

• Training and development opportunities.

n

n

n

Interested?

n

If you're looking for a varied role where you can make a real difference to customer service and supply chain performance, we'd love to hear from you!

n

…