Senior Customer Service Leader – 400+ Team, Hybrid

Company: Bupa
Apply for the Senior Customer Service Leader – 400+ Team, Hybrid
Location: Salford
Job Description:

Bupa Place, Manchester or Willow House, Staines, is seeking a Senior Manager Customer Service to lead a ~400-strong operation across multiple locations, driving service excellence and cost-efficient processes.

The role offers hybrid working, a competitive salary from £58,600, and a comprehensive benefits package. You will shape strategy, coach leaders, and collaborate with stakeholders to deliver exceptional customer outcomes.

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Posted: November 8th, 2026