Client Experience & Operations Manager

Elevation Recruitment Group are partnered with a rapidly growing business to recruit a newly created Client Experience Manager in Leicester. This is a strategic role to bring together the Customer Support and Logistics teams, drive performance and elevate the customer experience as the business expands.

Reporting to the Managing Director, you will lead Customer Support Advisors, a Deputy Manager and driver operations, own end-to-end journey improvements, manage KPIs and service levels, handle

#J-18808-Ljbffr…