Customer Support & Tech Help Specialist (Contracts)

Company: FP Mailing (West End) Ltd
Apply for the Customer Support & Tech Help Specialist (Contracts)
Location: London
Job Description:

FP Mailing UK is seeking a customer-focused and proactive Customer Support Call Handler to join our team on a temporary maternity leave replacement basis. You will handle incoming calls, provide first-line technical support, and coordinate replacements and spare parts to keep customers satisfied.

You will also manage support emails, perform follow-ups, identify opportunities to upgrade service contracts, and ensure that all established customer support procedures and performance targets are met.

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Posted: November 8th, 2026