Customer Care Advisor (Complaints) – Impactful Service Role

Plymouth Community Homes is seeking a Customer Care Advisor to join our Customer Experience Team at Plumer House in Plymouth. You will be the first point of contact for customers, guiding them through the complaints process with empathy and professionalism.

You will record feedback in our systems, provide updates and work with the team on administrative tasks to improve services for residents. Hours are 08:00–17:00, Monday to Friday, with a focus on delivering excellent customer experience.

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