SaaS Renewal Specialist — Hybrid, Customer Success

ACS Staffing Solutions is recruiting two Renewal Specialists for a client in Northampton. The role focuses on managing customer renewals, handling billing and contract queries, and delivering an excellent customer experience.

Hybrid working is available and the position starts November on a temporary basis with potential to become permanent. You will communicate with customers across phone, email and live chat, build relationships, resolve concerns and identify opportunities to retain

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