Senior Reservations & Events Sales Office Lead

The Municipal Hotel & Spa MGallery in Liverpool is seeking a Reservations, Groups and Event Sales Office Supervisor. You will lead the reservations team, handle high-revenue group enquiries and events, and ensure smooth contract progression from enquiry to closure.

You’ll coach Heartists to deliver luxury 5-star service while driving revenue growth. With a focus on operational excellence, you’ll monitor deposits, revenue postings, and collaborate with Sales, Revenue and Operations teams to

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