Job summaryOptalis is the Adult Social Care delivery partner on behalf of Wokingham Borough Council and the Royal Borough of Windsor & Maidenhead Council. Optalis is owned and funded by the two councils – it is not a private provider or an employment agency.Main duties of the jobRegistered Manager Residential Care HomeLocation: Suffolk Lodge, WokinghamSalary: 49,351.26 per annumThis is an exciting opportunity for an experienced and passionate care professional to lead Suffolk Lodge, a well-established residential care home located in the heart of Wokingham.About Suffolk LodgeSuffolk Lodge provides residential and dementia care for up to 37 older people, together with 8 Assess to Discharge (step-down) beds supporting hospital discharge pathways.Our focus is on delivering outstanding, relationship-centred care that promotes dignity, independence, choice and wellbeing.About the RoleAs Registered Manager, you will have overall responsibility for the leadership, quality, compliance,financial performance and day-to-day operation of the home. Reporting to the Director of Nursing, you will lead a dedicated team to deliver exceptional care, ensuring residents receive safe, compassionate and person-centred support while maintaining full compliance with regulatory requirements.About usYou will be accountable for:Maintaining and improving CQC standards, with an aspiration to achieve and sustain a rating of Good or aboveLeading, developing and inspiring a high-performing workforceDriving high-quality resident outcomes and positive customer experiencesManaging occupancy, referrals and stakeholder relationshipsDelivering strong governance, safeguarding and quality assurance systemsManaging budgets and resources effectivelyCreating a positive culture where residents and staff can thriveAbout YouWe are looking for a confident and experienced leader who is passionate about delivering exceptional care for older people.You will have:A Level 5 Diploma in Leadership andManagement for Adult Care (or equivalent)Significant management experience within a CQC-regulated adult social care serviceA strong understanding of CQC regulations, safeguarding and quality governanceExperience of leading and developing teamsExcellent communication and relationship-building skillsA commitment to delivering person-centred care and continuous improvementDetailsDate posted26 October 2026Pay schemeOtherSalary49,351.26 a yearContractPermanentWorking patternFull-timeReference numberF0128-26-0007Job locationsTrinity CourtMolly Millars LaneWokinghamBerkshireRG41 2PYUnited KingdomoptalisSuffolk Lodge18 Rectory RoadWOKINGHAMBerkshireRG40 1DHUnited KingdomJob descriptionJob responsibilitiesPurpose of theService/TeamLeading the Care Home team todeliver high-quality relationship-centred care and services, for allresidents, ensuring compliance with internal and external standards, and aligned to Optalispolicies and procedures, vision, and values whilst achieving quality and business targets,To contributeto the achievement of the Mission; to be resilient, efficient and growingsocial care company capable of delivering high quality innovative services tomore customers delivered by passionate and skilled staff.To support people with a wide range of needs including memorydifficulties, dementia, and fluctuating health needs, helping all to maximisetheir levels of independence with dignity and choice. Primary Purpose ofRoleThe Registered Manager of theservice reports directly to the Head of Nursing and Residential ServicesWokingham to ensure that the service reaches and maintains at least a GOODCQC rating. The Registered Manager willsupport the team to deliver good quality care at all times, detailing many ofthe responsibilities below.Pro-actively seek referrals into theservice by engaging with referring agencies, activelyidentifying and building service opportunities to expand what is delivered; acting as key contact with all stakeholdersreferrers, customers, family members, Optalis staff, commissioners.Main Duties andResponsibilities Oversee the recruitment and training of the team. Oversee the processes of supervision, appraisal and performancemanagement of the team. Maintaining accurate records. To maintain up to date training records using My learning Spacesupporting staff team to reach their potential through a robust process oflearning & development. To ensure training targets are achieved and teamare competent in their roles. Ensure the prompt recording of incidents/accidents/concerns/complaints& compliments. Work in partnership with the Head of Service to ensure thecompletion of any investigations, disciplinaries, negative feedback, routecause analysis in line with Optalis policies & procedures. Develop, present, and take ownership for the annual business &contingency plans for the home. To manage the financialbudget to ensure revenue and income targets are met. Ensure the appropriate delegation of duties to the most appropriatecompetent person. Working in partnership with the homes activity team to ensure thata suitable programme of activities and meaningful occupation is in placebased on best practice. Oversee the coaching and the empowerment of the team to deliver apositive customer experience. Ensuring all aspects of hospitality services are compliant withlegislation and Optalis policies and procedures. To maintain your Registration as Registered Manger. To ensure the service meets CQC regulations Health & Social CareAct 20089. To ensure all notifications are completed within the time scales andaccurate records maintained. To lead on the further development of the Access Electronic recordsystem for Suffolk lodge ensuring you have a working knowledge of system. To develop expertise in the I Auditor system and maintain accuraterecord of Audits using the Audit framework. To develop expertise in ITrent and ensure the payroll process isadministered accurately each month. To develop expertise in the Agresso finance system to ensure allinvoices are promptly paid.Participate in the centralisedRegisters manager on call rota.Highquality relationship centred care To lead on prompt assessments to ensure admissions to the serviceoccur without delay. To maintain a visible presence within the service working flexiblyto ensure you oversee all aspects of service delivery over 24hr period sevendays a week. Communicating effectively with residents, relatives, team andexternal stakeholders to enable the delivery ofrelationship centred care. To ensure there are regular team and residents meetings. Take responsibility to ensure that the provision of care is alwaysin line with best practice Oversight of care delivery within the home, ensuring a process ofcontinuous assessment, planning, implementation and evaluation of resident’s, & Safety Take responsibility for the compliance of all Health & Safetylegislation ensuring the completion of Risk Assessments and safe workingpractices which would include the recording and reporting of any accidents,incidents, and near misses. Ensuring the equipment and environment is safe within the home.Compliance Develop working partnerships with external organisations and keystakeholders. Ensure regulatory compliance with a focus on achieving the highestpossible outcomes.Oversight of all regulatoryand statutory requirements are met and company policies and procedures areadhered to. This is inclusive of the reporting of all statutory events. Ensuring any requirements from internal and external audits areactioned within the timescales required, this is to be evidenced through thecompletion and progression of the homes Action Plan and Risk Register., Job responsibilitiesPurpose of theService/TeamLeading the Care Home team todeliver high-quality relationship-centred care and services, for allresidents, ensuring compliance with internal and external standards, and aligned to Optalispolicies and procedures, vision, and values whilst achieving quality and business targets.To contributeto the achievement of the Mission; to be resilient, efficient and growingsocial care company capable of delivering high quality innovative services tomore customers delivered by passionate and skilled staff.To support people with a wide range of needs including memorydifficulties, dementia, and fluctuating health needs, helping all to maximisetheir levels of independence with dignity and choice. Primary Purpose ofRoleThe Registered Manager of theservice reports directly to the Head of Nursing and Residential ServicesWokingham to ensure that the service reaches and maintains at least a GOODCQC rating. The Registered Manager willsupport the team to deliver good quality care at all times, detailing many ofthe responsibilities below.Pro-actively seek referrals into theservice by engaging with referring agencies, activelyidentifying and building service opportunities to expand what is delivered; acting as key contact with all stakeholdersreferrers, customers, family members, Optalis staff, commissioners.Main Duties andResponsibilities Oversee the recruitment and training of the team. Oversee the processes of supervision, appraisal and performancemanagement of the team. Maintaining accurate records. To maintain up to date training records using My learning Spacesupporting staff team to reach their potential through a robust process oflearning & development. To ensure training targets are achieved and teamare competent in their roles. Ensure the prompt recording of incidents/accidents/concerns/complaints& compliments. Work in partnership with the Head of Service to ensure thecompletion of any investigations, disciplinaries, negative feedback, routecause analysis in line with Optalis policies & procedures. Determine? (repeated multiple times throughout the text)UK Registration Applicants must have current UK professional registration. For further information please see
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