Intercom Platform Expert & Governance Lead

Company: Thebes IT Solutions Ltd
Apply for the Intercom Platform Expert & Governance Lead
Location: City of Westminster
Job Description:

Thebes Group is seeking an experienced Intercom Subject Matter Expert to optimise and govern its Intercom platform for a global organisation with ~2,000 users. The role focuses on configuration, maintenance, data integrity, security, and scalable processes.

You will coach colleagues and translate business needs into practical Intercom configurations. This administration-led position emphasizes hands-on expertise, platform reliability, and governance over development tasks, working with analysts

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Posted: November 8th, 2026