Head of Operations – Content Delivery & Compliance (Hybrid)

The British Board of Film Classification (BBFC) is seeking a Head of Operations to lead the end-to-end classification pipeline from receipt to rating delivery. This pivotal role combines operational excellence with a strong customer focus in a deadline-driven environment at BBFC’s London base.

You will manage day-to-day performance, drive change and resilience, and own SOPs, risk management and reporting. The role requires leadership across budgets, policy, and stakeholder engagement in a

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