IT Service Engineer – 2nd/3rd Line (Microsoft 365)

Company: Flotek
Apply for the IT Service Engineer – 2nd/3rd Line (Microsoft 365)
Location: Wales
Job Description:

Flotek is seeking an IT Specialist Engineer in St Asaph to provide customer-focused IT and Telecoms helpdesk support. You will triage inbound calls, resolve tickets where possible, and escalate to engineering when needed, ensuring timely responses and clear communication with customers.

The role requires 2+ years in IT support, proficiency with Microsoft 365, and strong teamwork and documentation skills. Onsite work in the UK with some on-call weekend support is included.

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Posted: November 4th, 2026