Resident Voice Lead, Housing Operations

Company: Milton Keynes City Council
Apply for the Resident Voice Lead, Housing Operations
Location: Milton Keynes
Job Description:

Milton Keynes City Council is seeking a Senior Resident Voice Manager to lead the Resident Voice service within Housing Operations. You will oversee engagement, complaints handling and policy development, ensuring compliance with regulation and the Housing Ombudsman Code.

The role focuses on inclusive resident involvement and turning feedback into service improvements. The Site-Based role requires leadership experience in a regulated environment, with flexibility to attend activities at various

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Posted: November 6th, 2026