Onsite IT Operations Engineer (2nd Line)

CDW is hiring for a 2nd line IT Services role focused on delivering high-quality support across a complex technology estate. The role requires incident ownership, monitoring, and collaboration with IT teams to ensure availability and stability.

It includes shift-based coverage between 7am and 7pm to maintain continuous service. The ideal candidate will have ITIL familiarity, Windows and Azure expertise, and strong communication skills to interact with technical and business users.

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