Resident Services Lead: Elevate Customer Experience & Team

Grainger plc in the United Kingdom seeks a Resident Services Manager to lead the on-site Resident Services Associates (RSA) and to deliver the customer service strategy to Grainger’s high standards.

You will manage the RSA team, drive resident satisfaction with service delivery, and collaborate with Grainger colleagues and external partners to uphold excellent customer service. You will also deputise for the Resident Services Manager when required.

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